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Billing & Refund Policy

Last updated: March 2026

This Billing and Refund Policy describes how subscriptions and payments work for the services provided by COD CONFIRM OÜ through cod-stock.app.

1Subscription Model

The Service operates on a monthly subscription model.

Pricing is based on usage tiers, determined by operational metrics including the number of units processed through the platform during the billing period.

Usage may vary from month to month, which may affect the pricing tier applied.

2Billing Timing

Billing occurs at the end of each billing period, based on the usage recorded during that period.

Subscriptions automatically renew each month unless cancelled.

3Payment Methods

Payments are processed through secure third-party payment providers:

Stripe
PayPal

We do not store full payment card information.

4Automatic Renewal

Important: Subscriptions renew automatically at the end of each billing cycle unless cancelled before the next billing period begins.

5Cancellation

Users may cancel their subscription at any time.

  • The account will remain active until the end of the current billing period
  • After that period ends, the subscription will not renew
  • Access to the Service may be restricted after cancellation

6Refund Policy

No Refunds Policy

All payments are non-refundable. We do not provide refunds for:

Unused subscription time
Partially used billing periods
Failure to cancel before renewal
Lack of usage of the Service

Except where required by applicable law.

7Failed Payments

If a payment cannot be processed:

3

Grace Period

You have up to 3 days to update payment details and complete the payment.

If payment is not successfully processed within this period, access to the Service may be suspended or restricted.

8Price Changes

We reserve the right to modify subscription pricing.

If pricing changes apply to existing customers, you will receive at least 30 days notice before the new pricing takes effect.

Continued use of the Service after the price change becomes effective constitutes acceptance of the updated pricing.

9Taxes

Prices may be displayed exclusive of applicable taxes.

Users are responsible for any applicable taxes required by their jurisdiction.

10Fraud, Abuse, and Chargebacks

We reserve the right to refuse or cancel subscriptions in cases of:

  • Suspected fraud
  • Abuse of the platform
  • Violation of the Terms of Service

Chargebacks: If a chargeback or payment dispute is initiated, we may immediately suspend or terminate the associated account.

11Currency

Payments may be processed in USD or EUR, depending on the payment method and billing configuration.

12Contact

For billing-related questions, please contact:

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