This Billing and Refund Policy describes how subscriptions and payments work for the services provided by COD CONFIRM OÜ through cod-stock.app.
1Subscription Model
The Service operates on a monthly subscription model.
Pricing is based on usage tiers, determined by operational metrics including the number of units processed through the platform during the billing period.
Usage may vary from month to month, which may affect the pricing tier applied.
2Billing Timing
Billing occurs at the end of each billing period, based on the usage recorded during that period.
Subscriptions automatically renew each month unless cancelled.
3Payment Methods
Payments are processed through secure third-party payment providers:
We do not store full payment card information.
4Automatic Renewal
Important: Subscriptions renew automatically at the end of each billing cycle unless cancelled before the next billing period begins.
5Cancellation
Users may cancel their subscription at any time.
- The account will remain active until the end of the current billing period
- After that period ends, the subscription will not renew
- Access to the Service may be restricted after cancellation
6Refund Policy
No Refunds Policy
All payments are non-refundable. We do not provide refunds for:
Except where required by applicable law.
7Failed Payments
If a payment cannot be processed:
Grace Period
You have up to 3 days to update payment details and complete the payment.
If payment is not successfully processed within this period, access to the Service may be suspended or restricted.
8Price Changes
We reserve the right to modify subscription pricing.
If pricing changes apply to existing customers, you will receive at least 30 days notice before the new pricing takes effect.
Continued use of the Service after the price change becomes effective constitutes acceptance of the updated pricing.
9Taxes
Prices may be displayed exclusive of applicable taxes.
Users are responsible for any applicable taxes required by their jurisdiction.
10Fraud, Abuse, and Chargebacks
We reserve the right to refuse or cancel subscriptions in cases of:
- Suspected fraud
- Abuse of the platform
- Violation of the Terms of Service
Chargebacks: If a chargeback or payment dispute is initiated, we may immediately suspend or terminate the associated account.
11Currency
Payments may be processed in USD or EUR, depending on the payment method and billing configuration.
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